Sherpa's Observation

Recently I sat down with some friends who own a very successful restaurant in the downtown area and inevitably the question was raised as to how they were doing in this downturn of the economy. After some more conversation I realized that they were doing fine because they had never taken their eye off the ball or moved away from their original vision--good food, good service, good value!!!!! I looked around the place and it was clean, well organized, freshly painted--in short it projected a great image. A place where one wanted to have dinner or lunch--a sharp contrast from other places I have been in recently which were openly projecting an image of failure and decay, deferred maintenance issues, cut backs in staff/service, smaller portions, cleanliness issues. If business is slipping--return to the basics!!!!!!